Adding negative keywords in Google Ads is the way to tell Google which searches should not show your ad. When clicks are noticed in the advertising account from searches without purchasing intent, such as “job vacancy”, “free”, and “how to”, this is the first tool to examine. Adding exclusions without answering what a negative keyword is, which searches should be excluded, and at which level the keyword should be added may cut off good traffic instead of stopping wasted spending.
This article explains finding negative keywords in the search terms report, how negative match types differ from regular matching, the ad group, campaign, list, and account-level options, and the current situation in Performance Max, based on the Turkish Google Ads help pages. Onur Freelance is not an official Google support channel; it does not open accounts on Google’s behalf, handle appeals, or collect advertising budgets paid to Google.
Let us identify wasted clicks together
If irrelevant searches appear in the search terms report but it is unclear which should be excluded, the account’s current situation is reviewed in a free preliminary assessment. The terms consuming the budget and those generating conversions are shown separately; the management scope is clarified in the initial consultation.
What is a negative keyword, and why is it needed?
A negative keyword is an exclusion rule that keeps search terms for which we do not want ads to appear out of the campaign. Google’s About negative keywords page states that this tool helps focus on keywords that matter to customers and can improve return on investment. A regular keyword says “appear in these searches”; a negative keyword says “do not appear in a search containing this word”.
The need often arises from broad match. According to Google’s matching options page, broad match can also show the ad for searches related to the keyword, and Google may use signals such as the user’s recent search activity, landing page content, and other keywords in the ad group. As reach expands, searches with different intentions also enter the picture. Much of the complaint about wasted Google Ads spending comes from failing to limit this expansion with negative keywords.
A common situation looks like this:
- An air conditioning service ad receives a click for “air conditioning service job vacancy”; the searcher is a job seeker rather than a customer.
- An accounting software ad appears for “download free accounting software”; the searcher is not ready to pay.
- A furniture store ad appears for “how to build a wardrobe”; the searcher wants to build it themselves.
Each of these clicks is paid for to Google, but its likelihood of becoming a sale is low. Adding negative keywords excludes these searches from the campaign and leaves the budget for searches with genuine customer intent.
Finding negative keywords in the search terms report
The main source of negative keywords is actual searches people made that triggered the ad, rather than guesses. According to Google’s search terms report page, this report is accessed through the left menu in the Google Ads account as follows:
- In the left navigation panel, select Campaigns.
- Insights and reports is the submenu to open.
- Search terms is then clicked, and the date range is set.
Each row in the report shows an actual search for which the ad appeared and its click, cost, and conversion data. Google recommends adding the irrelevant word within a term as a negative when the term does not fit the sales objective. Google also states that, because of data privacy standards, some terms with insufficient query activity are not displayed in the report; the report does not list every search individually.
Which terms should you examine in the report?
The first rows to examine are terms with high costs and zero conversions. Then isolate the “intent word” within the term: in “boiler service ankara job vacancy”, the problem is “job vacancy”, rather than “boiler service”. Exclude the word that changes the intent rather than the entire search phrase; this blocks hundreds of similar searches containing the same word with a single entry.
Page contents
How do negative match types differ from regular matching?
Negative match types use the same symbols as regular keywords but do not work in the same way. According to Google’s page, negative keywords do not match close variants or other expressions that expand reach. Capitalization and misspellings are automatically taken into account; synonyms and singular and plural forms must be added separately if you want to exclude them.
| Negative match type | Notation | When does it block the ad? |
|---|---|---|
| Negative broad match | job vacancy | When the search contains all the terms in the negative keyword, even in a different order |
| Negative phrase match | “job vacancy” | When the search contains the terms in the same order; other words may appear before or after them |
| Negative exact match | [job vacancy] | When the search contains the terms in the same order without any other words |
The practical difference can be seen in this example: adding negative broad match “job vacancy” also blocks differently ordered searches such as “vacancy for job”, but does not automatically block the plural form “job vacancies”. Negative exact match [job vacancy] only blocks the exact search “job vacancy”; the ad continues to appear for “cleaning job vacancy”. Because Turkish words change form as suffixes are added, separately adding the suffixed forms seen in the search terms report is a check we also pay attention to in accounts.
The 16-word rule for long searches
Google states that when a search contains more than 16 words, the ad may still appear if the negative keyword comes after the 16th word. This is rare in everyday searches, but it explains the impression that negatives are not working in very long question-based searches.
Steps for adding negative keywords in Google Ads
Adding negative keywords in Google Ads is done from the same screen for a campaign or an ad group. The process on Google’s Add negative keywords to campaigns page and the Performance Max help page follows this order:
- Campaigns is the menu where you go to the Keywords section and open the Negative keywords tab.
- Use the plus button to open the screen for adding a new negative keyword.
- Choose whether the negative keyword will be added to a campaign or a specific ad group.
- Enter one keyword per line; specify the match type using quotation marks or square brackets.
- If desired, also save the keywords to a new or existing negative keyword list, and complete the process by saving.
Google provides an important warning on the same page: if negative keywords conflict with regular keywords, the ad will not appear. Comparing a word against the account’s regular keywords before adding it prevents the ad from being stopped accidentally.
Which level to use: ad group, campaign, list, or account
The effect of a negative keyword changes according to the level where it is added, and choosing the wrong level is one of the most common setup mistakes. The following table compares the four options side by side:
| Level | What does it affect? | When is it appropriate? |
|---|---|---|
| Ad group | Only that ad group | To direct traffic to the correct group when the keyword is a desired search in another ad group |
| Campaign | All ad groups within the campaign | When the term is completely unrelated to that campaign’s subject |
| Negative keyword list | All campaigns to which the list is applied | When the same group of negatives will be used across multiple campaigns |
| Account-level negatives | All Search and Shopping inventory in eligible campaign types | When there are terms the brand never wants under any circumstances |
How does a negative keyword list work?
According to Google’s negative keyword lists page, a list is created once and applied to multiple campaigns at once; a change to the list is reflected in all linked campaigns. This is the most practical way to avoid repeating the work of adding Google Ads negative keywords across multiple campaigns. An account can contain up to 20 lists, and each list can hold up to 5,000 negative keywords. Lists operate at the campaign level and cannot be linked to an ad group. In Google Ads, lists are managed through Tools › Shared library › Exclusion lists.
When should account-level negatives be used?
Negative keywords added at the account level are automatically applied to all eligible Search and Shopping inventory in the relevant campaign types, and Google specifies a limit of 1,000 negative keywords for this level. They are appropriate for words unwanted in every campaign, such as adult content or terms that should not appear alongside the brand. Because this affects the entire account, you must make sure every word added here is genuinely unwanted in all campaigns.
The situation with negative keywords in Performance Max
Today, negative keywords can be used at both the account and campaign levels in Performance Max campaigns. Google’s help page describing the Performance Max visibility and control update states that, as of August 7, 2025, campaign-level negative keywords were made available to all Performance Max campaigns, and campaign-level negative lists can also be applied to these campaigns. The same announcement states that the search terms report was made available for all Performance Max campaigns.
The basic rules on Google’s Negative keywords in Performance Max campaigns page are as follows:
- Negative keywords apply only to Search Network and Shopping inventory; they do not cover the other placements in Performance Max.
- Add them from the Negative keywords tab in the Keywords section, using the plus button and selecting the Performance Max campaign.
- Keywords can be entered individually, or an existing negative keyword list can be selected.
- Account-level negatives are automatically applied to all eligible Search and Shopping inventory, including Performance Max.
Alongside negative keywords in Performance Max, the search terms report is now also the first place to look to understand which queries show the campaign. No limit is given here for how many negatives can be added per campaign because that figure does not appear on the official help page.
Typical categories for a negative keyword list
Each industry’s negative list is different, but there are intent groups that recur across many accounts. Instead of copying a ready-made negative keyword list, fill these categories by comparing them with the search terms report:
- Jobs and careers: job vacancy, employee, career, salary, internship, CV. For a business selling services, most of these searches come from job seekers.
- Education and courses: course, lesson, training, certificate, homework. For a business that does not sell education, these indicate a learning intention.
- Free and downloads: free, free of charge, download, crack, PDF. These searches have low payment intent.
- Do it yourself: how to, do it yourself, recipe, step by step. The searcher wants to do the work themselves instead of buying the service.
- Irrelevant products and services: products the business does not offer but whose words are similar; for example, “vehicle for sale” searches for a car rental company.
- Competitor brand names: this category requires careful use; some businesses deliberately want to appear in competitor searches, while others do not.
The word “free” is not a negative in every account; for a business offering free site visits or free shipping, this word may generate conversions. The categories are a starting point, and the decision is made using the account’s own data.
Without regular search term reviews, the budget can drain unnoticed
We regularly review search terms and update the negative list in the accounts we manage. The free preliminary assessment reviews the account’s current negative structure, level selections, and conflicting keywords. The scope of management is clarified in the initial consultation; the advertising budget paid to Google is separate from the service fee.
What to check before adding a negative
Even when a term appears irrelevant, its data is reviewed before excluding it; cutting off a search that produces conversions can cost more than a wasted click. The brief checklist before adding exclusions is as follows:
- Check the term’s conversions column; if there are conversions, do not exclude the term, but consider it as a separate keyword.
- Check whether the word conflicts with one of the regular keywords in the account.
- Decide whether the negative will be added with broad, phrase, or exact match.
- Choose the level: a single ad group, campaign, list, or account.
- Assess whether singular, plural, and synonymous forms also need to be added.
This check cannot be performed in an account where conversion tracking has not been set up correctly; when you do not know which term produces sales, negative keyword decisions rely on guesswork. To select the right keywords from the start, the Google Ads Keyword Planner guide explains the step that comes before negative keyword work.
Common mistakes and the correct approach
Most mistakes with negative keywords arise from cutting off valuable traffic while trying to protect the budget. The most common mistakes and their correct alternatives are as follows:
- Overly broad single-word negatives: excluding words such as “price” or “best” can cut off searches closest to purchasing. The right approach is to select the word that actually changes the intent or to use phrase match.
- Confusion over match types: It is common to assume that negative exact match provides broad protection. Exact match only blocks that particular search; broad or phrase negatives are needed for all searches containing the word.
- Conflict with a regular keyword: this is the situation in Google’s warning; when a negative conflicts with a regular keyword, the ad is not shown.
- Conflicts between ad groups: Excluding a term targeted in one group at the campaign level effectively shuts that group down. To direct traffic between groups, add the negative at the ad group level.
- Forgetting singular/plural forms and synonyms: Because negatives do not cover close variants, searches may continue to slip through when “vacancy” is added but “vacancies” is left out.
- Adding once and leaving it: As search behavior changes, new irrelevant terms emerge; the list is a living document.
A one-time list or ongoing search term management?
In common practice, the negative list is prepared when the campaign is set up and is rarely opened afterward. This approach works in the first weeks, but as the campaign reaches new searches, particularly with broad match and Performance Max, the list falls behind. With an ongoing approach, search terms are reviewed at set intervals, new irrelevant terms are excluded, and new terms generating conversions are considered as keywords.
The difference between these two approaches is most noticeable in budget visibility. With a one-time list, wasted spending may go unnoticed until the invoice arrives; with regular review, irrelevant terms are caught before accumulated costs grow. The answer to wasted Google Ads spending lies in this reviewing habit rather than a single setting. Other reasons for unexpected invoice charges can be read together with the billing explanation in the What is Google Ads article.
Google Ads management: fees and working arrangements
Negative keyword management is the part of advertising management that requires continuity, and it is part of weekly monitoring rather than a standalone setting. At Onur Freelance, Google Ads management starts from 9,000 TL per month; the advertising budget paid to Google is separate from this fee and is paid directly through the business’s own Google Ads account. Package scope and cost items are explained on the Google Ads prices page; to estimate the monthly advertising budget, the Google Ads budget calculator can be used.
The working arrangements are transparent:
- The advertising account and payment method remain in the business’s name; access is granted as a manager, and no password is requested.
- Changes to the negative list are visible in the account and can be reviewed by the business owner at any time.
- No promises are made about rankings, cost per click, or the number of sales; the auction and competition determine Google Ads results.
The signs to watch for before working with an agency requesting account access are also explained in the Google advertising agency fraud article. Onur Freelance is a web design and digital marketing studio based in Maltepe/İstanbul and has worked in this field since 2019; it does not speak on Google’s behalf.
Let us build the negative list using the account’s own data
If you are adding Google Ads negative keywords for the first time, the steps and checklist above can be applied independently. If there is uncertainty about which term should be blocked, the account is reviewed together in a free preliminary assessment. For ongoing management, you can get in touch by WhatsApp or phone.
Related guides
- What is Google Ads, and how does it work?
- Google Ads prices 2026
- Google Ads budget calculator
- Google Ads Keyword Planner guide
- How to obtain a Google Ads invoice
- Why does Google Ads charge money?
- How to close a Google Ads account
- If your Google Ads account is suspended
- Contacting Google Ads customer service
- Google Ads conversion tracking setup
- My Google Ads ad is not showing: a diagnosis guide
- Google Ads costs per click 2026 (26 industries)
- Google Ads for boiler and plumbing services
Frequently asked questions
What is a negative keyword?
A negative keyword is an exclusion rule that keeps search terms for which ads are not wanted out of a campaign. For example, a business selling services can prevent clicks from job seekers by excluding the keyword “job vacancy”.
Where do you add negative keywords in Google Ads?
They are added using the plus button in the Negative keywords tab under Keywords in the Campaigns menu. On this screen, choose whether to add the negative to a campaign or an ad group; enter one keyword per line.
Where can you find the search terms report?
According to Google’s help page, select Campaigns in the left menu, followed by Insights and reports and Search terms. Some terms with insufficient query activity are not displayed in the report because of privacy standards.
Do negative keywords cover close variants?
No; according to Google, negative keywords do not match close variants. Capitalization and misspellings are automatically taken into account, but synonyms and singular and plural forms must be added separately.
How many keywords can be added to a negative keyword list?
According to Google’s help page, an account can have up to 20 negative keyword lists, with up to 5,000 keywords in each list. There is a separate limit of 1,000 keywords for account-level negatives.
Can negative keywords be added to a Performance Max campaign?
Yes; Google has made campaign-level negative keywords available to all Performance Max campaigns, and negative lists can also be applied. These negatives apply only to Search Network and Shopping inventory.
What is the difference between negative exact match and negative phrase match?
Negative exact match only blocks searches containing the terms in the same order without any additional words. Negative phrase match also blocks searches with other words before or after the terms, as long as the terms appear in the same order.
Does the Google Ads management fee include the advertising budget?
No; Google Ads management at Onur Freelance starts from 9,000 TL per month, and the advertising budget is separate from this fee and is paid directly to Google through the business’s own Google Ads account. Onur Freelance is not an official Google support channel.
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