Onur Freelance service policies
Onur Freelance service policies are designed to protect our customers’ rights and privacy and support quality service. Transparency, trust, and satisfaction guide all our processes.
Questions about our policies
Onur Freelance aims to provide quality and reliability. Our service policies are based on project transparency, ongoing communication, timely delivery, and satisfaction-focused solutions. We aim to meet our customers’ expectations throughout professional web design and digital service projects.
Our privacy policy commits to protecting customers’ personal information. Contact details such as names, email addresses, and phone numbers are used only to provide services and are not shared with third parties. Your information is protected in accordance with international data security standards.
Onur Freelance places importance on delivering projects within the specified timeframe. Because our services are digital products, returns are subject to special conditions. We assess feedback and offer solutions with customer satisfaction in mind. See our Delivery and returns policy page for more information.
The distance sales agreement is a legal document governing our digital service transactions with customers. It clearly states the service scope, delivery timeframes, and procedures for potential disputes, protecting your rights and making our processes transparent.
Our cookie policy aims to improve user experience and optimize site performance. Cookies help us analyze usage patterns to provide better service. Your personal data is not tracked through cookies and is processed securely. You can change cookie settings at any time.
We expect visitors to follow general ethical standards when using our website. The terms aim to protect site content, prevent unauthorized access, and support a safe user experience. Visit our Terms of use page for details.
Under KVKK, we inform you about the purpose of collecting personal data, retention periods, and security measures. The KVKK privacy notice helps you understand and exercise your rights. Onur Freelance protects your data within the legal framework.
We take privacy measures at every stage of our services. Information about your projects and business processes is used only for the service purpose and is not shared with third parties. This supports quality and trust in our digital solutions.
Some site features may not work properly with cookies disabled. Functions such as remembering preferences or faster loading may be limited. However, basic site access does not depend on cookies and continues securely.
When policies change, we update the relevant website sections and publish a homepage announcement. We may also notify you by email. We recommend reviewing our policies regularly.
Onur Freelance policies: trust, privacy, and transparent service
At Onur Freelance, our services follow principles of transparency, privacy, and trust. Our policies are carefully prepared to protect customers’ rights and support their experience. Review them in detail below.
Our service policies prioritize customer satisfaction
At Onur Freelance, customer satisfaction is a priority. We communicate transparently from the start of each project through delivery.
Project planning: We tailor solutions and planning to each customer’s business requirements.
Timely delivery: We deliver projects according to the agreed delivery date.
Customer satisfaction: We work to support customer satisfaction in our services.
Our privacy policy: keeping your data secure
Our customers’ privacy matters to us. Our privacy policy covers the following information protection practices:
Data protection: Your personal information is protected with advanced encryption and security measures.
Sharing policies: Your data is never shared with third parties without your permission.
Purpose: Your personal information is used only to provide and improve services.
Delivery and returns policies
Because our services consist of digital products, our delivery and returns policies have specific terms:
Delivery: Your projects are delivered complete within the agreed timeframe.
Return conditions: We focus on customer satisfaction. However, refund requests are assessed individually because of the nature of digital services.
Feedback: If you are dissatisfied, we consider your feedback and develop a solution.
Distance sales agreement: protecting your legal rights
The distance sales agreement is designed to protect your rights in digital service transactions with Onur Freelance. It covers:
Service description: The scope and details of the services you purchase.
Delivery terms: Conditions governing service delivery.
Resolution process: Procedures to follow in the event of a dispute.
Our cookie policy: improving user experience
Cookies are used to optimize your website experience:
Purpose: Analyzing site traffic and providing better service.
Personal data: Cookies do not collect personal information and keep your data secure.
Options: You can change your cookie settings at any time.
Terms of use: ethical and secure access
Please follow these ethical standards when using our website:
Access rules: Unauthorized access and use of content are prohibited.
Content protection: All content on our website is protected by copyright.
Responsibility: Users should understand their legal responsibilities when using site content.
KVKK privacy notice: understanding and protecting your rights
Under KVKK, Onur Freelance fulfills the following responsibilities:
Purposes of data collection: Service delivery, feedback assessment, and communication.
Data retention: Your data is stored securely for as long as necessary.
Your rights: You have rights to rectification, erasure, and objection regarding your data.
At Onur Freelance, we are committed to providing a transparent, reliable experience in accordance with the law at each step. For more information, review the relevant sections of our policies page or contact us.
